Book by 31st of August 2019 to save up to 100 €

 

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Transforming your eCommerce

Be the disrupter, not the disrupted.

Consumers today have more choice, more information and less time. You face the challenge of cutting through the noise, soon competing with Amazon, and meeting your customer wherever and whenever they want to shop.

eTail Nordic 2019 brings together the eCommerce leaders, innovators and disruptors who will challenge convention and share their proven experience in delivering the truly “seamless retail” experience your customers now expect.

Download the 2019 Agenda

“Truly addresses current challenges and opportunities of the ecosystem - a good way to learn how your peers are tackling them”

Peter Hvidberg, Head of E-Commerce & Customer Service, Intersport

Be Inspired. Learn From:

350

Attendees

60

Thought-Leading Speakers

20

Interactive Roundtables, Boardrooms, Workshops

10

Hours of Networking

Our Brand Promise To You:

Connecting more Scandinavian eCommerce & Multi-Channel Retail Innovators than anyone else

Where you really find out what the leading retailers are doing to ready their eCommerce to win customers now and in the future.

More focused upon your specific eCommerce needs than any other event

An agenda built on 100 hours of talking to Scandinavian eCommerce and Multi-Channel Retail Innovators to address every challenge and opportunity you face.

More engaging and immersive experiences than anywhere else

Take part in small working groups rather than just formal presentations so you can learn from all of the great minds in the audience, not just speakers.

“An very useful and practical event – the presentations are all based on solid and real experiences which make them very helpful"

Mikael Lindell, Head of CRM & Customer Insight, Ahlens

Your eCommerce Team Is Diverse.
And So Are We.

From the technical nuances of web optimisation to the bigger picture growth strategies, we’ve got you covered.

eCommerce
Strategy

  • CASE STUDY: Leverage personalisation to drive greater traffic, more engaging customer experience and reduce abandoned cart rates Kåre Andrè Jevanord, Head of Digital, Power International
  • CASE STUDY: Create meaningful site experiences that effectively engage your customers and drive sales Simon Willer, Head of eCommerce team, Elgiganten

CRM
Innovations

  • CASE STUDY: Develop a cross-channel platform that leverages your customer data Thomas Geitzenauer, Head of Global CRM Interaction, Swarovski
  • CASE STUDY: How Boozt is using AI to build a recommendation engine to increase shopper conversion rates, average order size and drive greater customer loyalty Alec Havéus, CRM Project Manager, Boozt Fashion AB

Attracting, Engaging & Retaining Customers

  • CASE STUDY: Leverage AI and and ML to better focus on smarter travel experiences that add value to members’ engagements Ruusa Koskelainen, Head of Digital Marketing & CRM, Finnair
  • CASE STUDY: Winning the direct-to-customer conversation: Personalise your customer’s shopping experience in a highly competitive environment Jacob Jungbeck, Head of Customer Insights, KICKS

Marketing &
Brand Strategy

  • CASE STUDY: How Gant implemented a digital framework to make the transition from a traditional to a modern brand that better connects with digital consumers Eleonore Sall, Global Marketing Director, Gant
  • KEYNOTE: Inspiration from H&M Group on how to truly place your customer at the heart of all business decisions Rocky Brennicke, Brand & Marketing Management, H&M Group

3 Reasons to Attend

Agenda Designed By Retailers, For Retailers.

eTail Nordic is designed with an advisory board of eCommerce, online marketing leaders from Nordic’s top retailers.

Whether you're responsible for eCommerce, online or content marketing, customer experience or social media, the parallel streams will allow you to tailor the event to your specific needs.

Interactive Learning
Formats.

Don’t settle for death by PowerPoint. eTail Nordic offers a wider variety of formats than any other event.

From small group brainstorming to lively Oxford-style debates, you will leave inspired not tired.

You’re In Great
Company

Expand your network and benchmark against the best in Scandinavian eCommerce.

From big brand retailers like H&M Group and Ikea to top local players like Ellos, Kicks and Dansk Supermarked Group, this is where the best of the best come to learn and network.



Interaction. Innovation. Inspiration. Find it in Copenhagen

Radisson Blu Scandinavia Hotel, Copenhagen

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