Agenda Day 2 - Thursday 3 October 2019
Thursday, October 3rd, 2019
· How to design your last mile delivery model to achieve fast, convenient and cost-effective deliveries promised to your customers
· Aligning customer expectations and fulfilment reality: How do we put the customer at the heart of everything we do while maintaining margins
· Analysing the impact of different delivery options on conversion and sales: How to manage e-commerce fulfilment and deliveries to maximise profitability and growth?
· How can click and collect be taken to the next level to enhance the omni-channel experience, increase sales and reduce transportation costs?