Julian Tydeman
Head of Customer Experience and Onsite Marketing - Sweden, Netherlands and Polan AmazonJulian Tydeman is the Head of Customer Experience and Onsite Marketing for Amazon Stores across Sweden, Belgium, the Netherlands, and Poland. Since joining Amazon in 2009, Julian has been instrumental in driving growth and innovation across multiple sectors, including Books, Manufacturing-on-Demand, and Private Brands. Most notably, he led the successful launch of Amazon.se in October 2020, solidifying Amazon’s presence in Sweden.
Prior to joining Amazon, Julian served as a British Army Officer for five years, bringing leadership and strategic insight to his corporate career. Julian holds an MBA from the Kellogg School of Management at Northwestern University and a History degree from King’s College London. He relocated to Sweden with his family in 2020 and resides in the Stockholm area.
Day 1 | 7th October
3:50 PM Case Study: How Amazon engineered discovery, traffic and sales growth through a holistic customer experience strategy
- Building strong retail readiness foundations: Optimise controllable inputs (e.g. pricing, availability, delivery speed) for customers
- Driving internal traffic and conversion: Enhance discoverability with high quality listings and boost with promotional activities and ads
- Leveraging external traffic sources: Drive off-Amazon traffic through search, affiliate and social channels
Check out the incredible speaker line-up to see who will be joining Julian.
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