Laufey Ludviksdottir

CRM & Loyalty Specialist By Malene Birger

Day 1 | 7th October

12:20 PM Panel Discussion: How can you implement more inspirational and experiential content to effectively adapt to shifting consumer habits?

  • Explore how browsing for entertainment is influencing online experiences 
  • Hear how retailers are using content, livestreaming, and immersive UX to turn discovery into conversion 
  • Discuss how evolving shopper values, from sustainability to personalisation, are redefining retention strategies 
  • Examine how to consider omnichannel strategies by constantly reevaluating customer values  


Check out the incredible speaker line-up to see who will be joining Laufey.

Download The Latest Agenda