Maj Duchnick | eTail Nordic

Day 1 | 20th October

Rethinking loyalty strategies as AI intermediates discovery, reducing reliance on traditional acquisition channels and increasing the importance of direct customer relationships
Implementing initiatives across CRM, personalisation, and post-purchase engagement to strengthen retention, drive repeat purchases, and build deeper customer connections
Delivering measurable improvements in retention, frequency, and customer lifetime value by shifting focus from transactional interactions to long-term customer engagement

Check out the incredible speaker line-up to see who will be joining Maj.