Digital Director in DSB,
responsible for the development of DSB’s digital channels and ecommerce
business, driving up the self-service share by increasing the user experience
across DSB’s digital channels. Based on customer insight DSB focuses on
delivering digital services provides intuitive booking flows, updated travel
information based on passenger needs and digitalized customer service, based in
a personalized digital experience. The digital development in DSB is based on a
SAFE organization, ensuring a close collaboration between business and IT.
Check out the incredible speaker line-up to see who will be joining Michella.
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