Michiel Gaasterland

As Evangelist at CM.com, Michiel Gaasterland helps companies adapt to conversational commerce and build intelligence for the brand-new generation of consumers. Previously, Michiel was Chief Brand Officer at ROBINHQ.COM, an eCommerce customer service solution acquired by CM.com in 2020. He was instrumental in building up the ROBIN brand from zero to a market-leading position in the Dutch eCommerce space. CM.com is a global leader in Conversational Commerce, based in The Netherlands, with offices in over 18 countries.