Mitchell Vergeer

Mitchell Vergeer

Head of Retail Axel Arigato

Day 1 | 20th October

1:45 PM Case Study: How we implemented BOPIS and endless aisle to increase conversion and maximise product availability

  • Implementing omnichannel services such as BOPIS and endless aisle by connecting inventory, order management, and store systems to enable real-time availability and fulfilment 
  • Redesigning store operations and customer journeys to support new fulfilment models, including staff processes, in-store pickup flows, and cross-channel coordination 
  • Delivering measurable improvements in conversion, basket size, and stock utilisation by reducing friction and ensuring customers can access the full product range regardless of channel  

Check out the incredible speaker line-up to see who will be joining Mitchell.

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