Niclas Fröidh | eTail Nordic

Day 1 | 20th October

Aligning digital and physical experiences to meet evolving customer expectations, and defining what "seamless" really looks like across different retail models
Addressing organisational and operational barriers, from siloed teams to disconnected systems, that prevent true omnichannel execution at scale
Exploring which omnichannel initiatives drive value, and how to prioritise investments across customer experience, convenience, and profitability

Check out the incredible speaker line-up to see who will be joining Niclas.