Richard Burlace

Head of Digital Sales and Customer Engagement Hub Swedbank

Day 2 | 8th October

11:30 AM Out of Industry Case Study: How to leverage customer data while navigating tightening privacy regulations to build customer trust in your brand

  • Adapt to the latest privacy enforcement updates, cookie consent rules, and third-party tracking changes while using compliant segmentation and analytics to drive performance 
  • Leverage the content supply chain and behavioural insights to deliver timely, personalised experiences that nudge customers and build trust 
  • Optimise organisational setup, workflows, and privacy touchpoints – such as consent banners and preference centres – to ensure transparency and resource efficiency 


Check out the incredible speaker line-up to see who will be joining Richard.

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