Agenda Day 1 - Wednesday 2 October 2019
Wednesday, October 2nd, 2019
• “Creating The One Buying Experience”: Bringing the divide between your digital and retail teams to present a single brand proposition to your customers
• Positioning yourself for the rise of experiential retail: How to combine physical and digital sales to achieve profitable growth and improve customer experience
• How can you integrate convenient digital customer services at the heart of your physical stores to reduce friction along the customer journey?