eTail Nordic 2019

02 - 03 October, 2019

Radisson Blu Scandinavia Hotel, Copenhagen


Rickard Lyko, CEO at Lyko
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Rickard Lyko


Check out the incredible speaker line-up to see who will be joining Rickard.

Download The Latest Agenda

Agenda Day 1 - Wednesday 2 October 2019

Wednesday, October 2nd, 2019

11:25 AM KEYNOTE – CHIEF EXECUTIVE OFFICER: Engaging the ‘phygital’ generation: How to integrate your physical and online channels to better engage your customers with more convenient and quality experiences

• “Creating The One Buying Experience”: Bringing the divide between your digital and retail teams to present a single brand proposition to your customers
• Positioning yourself for the rise of experiential retail: How to combine physical and digital sales to achieve profitable growth and improve customer experience
• How can you integrate convenient digital customer services at the heart of your physical stores to reduce friction along the customer journey?