Stack is Head of Customer Experience at Albatros Travel and is responsible for
all customer interactions at Albatros Travel. The Customer Experience Team at
Albatros covers everything from Customer Service, Tour Operation and Quality
departments. Thomas has worked with Customer Service and Customer Experience
his whole career and has helped build several Customer Experience consultant
firms before arriving at Albatros Travel 2014. Thomas has spoken on Customer
Experience all over Scandinavia and been responsible for implementing Customer
Experience strategies and change programmes at some of Scandinavia's biggest
companies. Thomas has a CBA from AVT and currently lives in the south of
Check out the incredible speaker line-up to see who will be joining Thomas.
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