Vivian Nadim

Vivian Nadim

Head of Digital CX Stadium

Day 1 | 7th October

12:35 PM Case Study: How we boosted conversions with real-time crowd signals to score big

  • How we leveraged AI-powered, real-time data to implement social proof and urgency labels – reducing hesitation and building customer confidence during the purchase journey
  • Exploring how AI-automated messaging not only drove faster purchase decisions but also improved operational efficiency and scalability across digital touchpoints
  • Showcasing the impact of crowd signals and real-time data-driven nudges on conversion rates, shopper trust, and time-to-purchase – highlighting tangible business outcomes

Check out the incredible speaker line-up to see who will be joining Vivian.

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