Verint (Past Sponsor)

Verint is a passionate community of employees, partners and customers who work relentlessly to discover new possibilities in customer engagement technology.

We’ve been the industry pace setter since our inception more than 25 years ago, as demonstrated by a steady stream of innovations and deep accumulated knowledge from processing nearly 10 billion interactions per year. Almost 10,000 organisations across the globe rely on Verint. In the Nordics, our local team has built a powerful reputation for transforming the customer and workforce engagement strategies of the region’s leading brands.

Our expertise brings dynamic innovation and helps organisations thrive in a time of monumental change. Brands today have the same team and resources as yesterday – yet face today’s rapidly evolving workforce dynamics, dozens of new customer engagement channels, many diverse customer journeys and millions of consumer interaction. This creates an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. It starts with striking the right balance between automation and human touch, so that organisations can scale the business with digital and self-service solutions while still delivering informed, real people to support consumers when required. Our solutions capture, enrich and derive meaning from the tremendous amounts of digital and conversational data, so that brands can adapt, act faster and deliver their financial goals – as well as their customers’ expectations.