From Omnichannel Foundations to Customisations: Creating a Connected Customer Experience

In Q3 of 2018 WBR Insights surveyed 100 senior executives at major European retailers on behalf of Valitor. The research prioritised large multichannel retailers from the fashion, footwear, health and beauty, grocery, DIY & homeware, electronics, and luxury verticals. The report is focused on Directors and Heads of Operations, Retail, eCommerce and Omnichannel along with other senior decision makers.

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